Anti Harassment & Bullying Training
Only £45 £34.99
Our on-line Anti Harassment Training from PTTC E Learning is essential for anyone who comes in to contact with staff management or human resources. The bullying or harassment of staff isn’t just a problem in the workplace it can also be a criminal offence, so learn how to deal with it correctly today.
Anti Harassment & Bullying Training
High Quality Accredited & Certificated Anti Harassment & Bullying Training Course From As Little As Only £22.74 Per Person
Meets All Legal Standards
All of our course are designed & written by industry qualified & competent professionals, courses also meet all current legal requirements and best practices. So you can rest assured that once you have passed the course you will be legally compliant.
Cost Effective Training
Taking a day off work can cost a small fortune, then there’s the course costs, & the travel. With our courses you can take them any where there’s an internet connection. At home, at work or on the train, from Mobile, PC or Tablet the choice is yours.
Learn In Your Time
We all know that time is one of the most precious things we have, & it’s something we can’t get back. With our courses there’s no need to spend hours travelling to a class or in a classroom. You can learn when you want, or when you can.
Instant Certificate Download
With our courses there is no need to wait an age to find out if you’ve passed & get your Certificate. With all of our courses you can download your certificate to your, computer, mobile or tablet as soon as you’ve successfully completed the course!
Accredited By
Its pointless buying a course & spending time learning, when it wont fit your purpose. So our online Anti Harassment & Bullying Training Course is 100% fit for purpose and certified by major players in the industry sectors, so you can rest assured you wont be wasting time or money with us!
This Course Includes
Who Is This Anti Harassment & Bullying Training Course For?
Our PTTC E Learning Anti Harassment & Bullying training is for any organisation or workplace that employ’s people, as every company irrespective of size has a duty to provide a safe and healthy workplace, they should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect.
This online Anti Harassment & Bullying training course is Certified by the Continued Professional Development service (CPD) and is perfect for employers, managers, supervisors and HR teams.
This course covers what should be your companies commitment to issues surrounding Bullying and Harassment, that they will present within their organisational anti-harassment and bullying policy.
The course will also help to better define how the organisation define the differences between harassment and bullying, and the subsequent steps that are open to them should such issues occur either in or out of work.
Why Do You Need Anti Harassment & Bullying Training Course?
We all understand that conflicts can occur within the workplace, and they can easily draw other people in to these issues. Its when these issues then escalate in to incident or occurrences of harassment and bullying that things can get out of hand if not noticed, reported and dealt with promptly & effectively.
Workplace Bullying and Harassment is a serious issue, and if not dealt with can cost business dearly, in such ways as loss of productivity, loss of staff confidence, unauthorised staff absences due to work related stress. The Health and Safety Executive (HSE) estimates the cost to society in 2007/08 due to work related stress to be around £4 billion each year, with around 13.5 million working days were lost to stress.
The HSE believe that by taking action to reduce the problems that cause stress they can help create a more productive, healthy workforce and save money, and in turn this can greatly improve productivity, retention of staff and a reduction in sickness absence. So it pays to deal with these incidents correctly.
Our CPD Certified PTTC E Learning Anti Harassment & Bullying Training Course will help your managers, supervisors and HR teams to identify these issues better and have the knowledge and skills to effectively investigate complaints and if necessary take formal or informal actions to resolve the issues before they get a chance to escalate.
Help create a safe and healthy workplace, that is committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. Get trained today, with our online Anti Harassment & Bullying Training Course.
There is no time like right now to start learning.
Get Trained & Qualified Today!
The Course Outline
Our Fully Accredited and Industry Approved On-line Anti Harassment & Bullying Training Course is aimed at anyone that may come into contact with the Customers within their day to day duties at work.
This course has 4 full modules, each consisting of High Definition Interactive Video Tutorials (4 Video in total), with built in Question & Answer Sessions. The Modules include:
About the Course
This section will walk you through the course and provided you with a full introduction.
What is Customer Service & Why is it so Important
This section will explain what a customer is, and why customer service is so important.
The Goals of Great Customer Service
This section will explain exactly what are the Goals of Great Customer Service.
Discovering & Understanding Customer Needs
In this section you learn how to discover and understand what needs our customers have and why.
Setting up to Deliver Maximum Levels of Customer Service
In this section you will find out just how to Set up to Deliver Maximum Levels of Customer Service.
Making Customers Feel great Right from the Start
In this section you will find out exactly how to Set up to Deliver Maximum Levels of Customer Service.
Communication Skills
This section will explain why Communication Skills are so important in customer service.
Non-Verbal Communication & Body Language
Within this section you will find out and understand better the power of Non-Verbal Communication & Body Language.
Practical Advice on Dealing with Customer Complaints
Dealing with complaints is a key part of effective customer service, and this section will teach vital tips on how to deal with complaints in the most effective way.
We will also supply you with FREE helpful guidance documents and recognised publications to help provide you with an even greater understanding of the subject.
Key Benefits of This Course
This course has the vital content to provide employers & employees with Anti Harassment & Bullying Training in an online course format. That will help your managers, supervisors and HR teams to identify these issues better and have the knowledge and skills to effectively investigate complaints and if necessary take formal or informal actions to resolve the issues before they get a chance to escalate.
Once learners have successfully completed the online Anti Harassment & Bullying course which takes around 1.5 hours, by successfully working through the 4 modules, with 4 professionally filmed HD video lessons, they will have to successfully answer 75% of the questions that are posed at the end of each module. Then they can simply download the CPD Certified certificate.
All of our High Quality Online Anti Harassment & Bullying Training Course provides you and your staff with:
- Courses Written By Experts
- Independently Audited
- Training Covers The Harassment Act 1997
- Training That Is Instantly Available & 24 hours a day
- Designed for Use on Mobiles, Tablets, Laptops, & Desktops.
- 4 High Definition Professionally Made Videos
- High Quality & Highly Engaging Video Content, Presented By Real People
- Reduces Training Costs
- Reduces Staff Time Away From Site
- Full Administrative Audit Trail On Courses
- Instant Download Of Certification Upon The Successful Completion
- Every Course Comes With Our 100% Money Back Guarantee!
- This Course is certified to use at part of Continued Professional & Personal Development.
Why not Try Before You Buy!
If you are not sure if our Online E Learning Anti Harassment & Bullying Training Course is the right course for you, or if you’re a bit dubious as to the quality of our training course will be what you’re expecting why not try one module of the course of your choice inc the assessment FOR FREE . This will give you a free chance to experience hands on our on-line learning environment. To get a Free Trial Just click on the ‘Free Trial Logo & follow the video instructions to access the online learning area. Once you have trialled the module you will then be given the option to purchase & continue with your course!
Why not give it a try, what have you got to lose? You could be qualified today!!
Still not sure if this is the right course for you?
Start your free trial today
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Our fees are simple:
If you are looking to buy courses for more than one person or perhaps more than one course, we offer a number of great price breaks. Please feel free to call us if you would like to discuss quantities of over 11 courses.
If you have over 50 candidates give us a call on 020 3011 3090 and we will provide you with an even better quotation. If you have training needs of other courses say Manual Handling, COSHH, and Food Safety for multiple candidates and multiple courses we can provide you with bulk prices if you give our booking team a call.